Doorman/Butler Spear

Required work experience: 1-3 years

Responsibilities:

• Comply with the standards of the operational activities of the reception and accommodation service.
• During the shift, fill out the Audit list/ Check list (Self-control Sheet).
• Welcome Guests and visitors of the Hotel, located in the lobby of the Hotel.
• Accept incoming correspondence and deliver it to its destination in a timely manner.
• Take measures, within its competence, on complaints from guests, providing maximum assistance in resolving conflict situations, as well as timely inform the senior shift of the SPiR and the Guest relations manager.
• Timely provide Guests with reliable information about the additional services of the Hotel.
• Accept orders from guests for theater tickets, restaurant seats, cars, excursions and other orders at their request during the absence of the Guest relations manager.
• Inform the Hotel Guests about the rules for parking vehicles.
• Carry out the delivery of basic necessities to the rooms, provide assistance on the use of the Internet, safe, as well as the settings of the TV and alarm clock in the room.
• Ensure the movement and storage of luggage and packages of guests, internal and external correspondence in accordance with accepted standards and procedures
• Deliver to the room, bring luggage to the rooms or take it out of the rooms.
• Ensure the safety of things and luggage during storage, loading, unloading, transportation and delivery to and from rooms, carefully handle improvised means (trolleys), elevators, doors on floors, prevent their damage and spoilage.
• Keep the luggage storage rooms and luggage carts in order and ensure their cleanliness.

Requirements:

• work experience in the position of at least 1 year;
• sociability;
• responsibility;
• stress resistance;
• ability to work in a team;
• secondary and higher education.

Conditions:

• official employment according to the Labor Code of the Russian Federation;
• timely payment of wages 2 times a month;
• friendly team.

Welcome to the team of professionals and like-minded people!

Thank you for your interest in our Company. The standard term for reviewing a resume is 14 days. The absence of a response within two weeks means that, unfortunately, we do not have suitable vacancies for today.

At the same time, your resume will be saved in our database and, if a suitable vacancy appears in the future, we will offer it to you for consideration.

If your work experience and wishes meet the requirements and capabilities of the Company, we will contact you at the specified contacts within two weeks.